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Privacy Policy, Grunden.ai

Privacy Policy

Grunden AI AB, reg. no. 559341-9129  |  Applicable from 2026-09-21

General information

Grunden AI AB (“Grunden”) is committed to protecting the privacy and integrity of your personal data. This Privacy Policy sets out the types of personal data we collect, how we process it, and the rights and options you have.

Who is responsible for processing your personal data?

Grunden AI AB, Mårdstigen 4, SE-170 75 Solna, Sweden, is the controller and therefore responsible for the lawful processing of personal data we collect. Grunden owns and operates the website grunden.ai. For personal data contained in Customer Content processed through our AI inference services, Grunden acts as processor on behalf of the customer, that processing is governed by our Data Processing Agreement, not this policy.

Personal data we collect

Primarily, Grunden collects personal data directly from you when you contact us, create an account, or visit our website. We may collect and process the following personal data:

•Contact information, including your name, e-mail address, company, telephone number;

•Account, usage and billing data, including account identifiers, API usage volumes and payment information needed to administer the services;

•Business-related information provided in the course of the contractual relationship between you and Grunden, or otherwise voluntarily provided by you;

•Preferences in receiving information, such as which updates and communications you have opted in to.

How do we collect your personal data?

We may collect your personal data under the following circumstances:

•When you correspond with us by e-mail or other electronic or physical means, by phone or face-to-face;

•When you create an account, submit a form or otherwise interact with our website;

•When you use our services and we generate operational, security and billing records.

How will we use your personal data?

We may use your personal data only for the following purposes:

•To provide, administer and support our AI infrastructure services;

•To maintain adequate records of you as a customer or contact;

•To administer and manage communication with you;

•To provide you with information and offers related to our services.

The above purposes are processed on one or more of the following legal grounds:

•Because it is necessary to perform in accordance with a contract between you and us;

•Because it is necessary based on our legitimate interests;

•Because it is necessary to comply with our legal obligations, such as accounting or taxation requirements.

Grunden does not use your personal data, or any content submitted to our services, to train, fine-tune or improve AI models.

Disclosure and international transfer of your personal data

We may disclose or transfer personal data to parties which process personal data on our behalf in order for us to perform our services, such as providers of IT services, payment processing and e-mail. All processing of service data takes place on infrastructure located within the EU/EEA; our approved sub-processors are listed in the Data Processing Agreement. Personal data is not transferred outside the EU/EEA unless a valid transfer mechanism under Chapter V GDPR is in place.

Retention periods

We will not keep your personal data longer than what is necessary with regard to the respective purposes of the processing. Operational and security logs are retained for thirty (30) days and then deleted. Billing data is retained as required by applicable accounting law.

Your rights

You may, at any time, exercise your rights of access, rectification, erasure, restriction, objection and data portability by contacting us using the contact information in this policy. We may require that you provide appropriate proof of your identity. You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY).

Links to other websites

In the event that our website includes links to third parties’ websites, please note that these links are for informational purposes only. Due to Grunden’s lack of control over such links, we are not liable for any of their content.

How to contact us

For more information about this Privacy Policy, to exercise your rights, or if you have any questions, please contact us at privacy@grunden.ai. For general enquiries: hello@grunden.ai.

Cookies

What is a cookie?

Cookies are small text files containing a string of characters that can be placed on your computer or mobile device and that uniquely identify your browser or device. Cookies cannot read data off your hard drive or damage your system.

What are cookies used for?

Cookies allow a site to know if your device has visited it before. They can be used to understand how the site is being used, help you navigate between pages efficiently and remember your preferences. You can reset your browser to refuse cookies or to alert you when a cookie is being sent. To find out more about cookies, visit allaboutcookies.org.

What types of cookies does Grunden use?

We only use cookies to monitor the performance of grunden.ai in order to improve your user experience. The information is collected anonymously and includes the number of visitors, where the visitor came from and which pages were visited. We do not use cookies for advertising.

Cookie declaration

The list below is generated automatically and always reflects the cookies currently in use on grunden.ai, including their purpose and storage period. You can change or withdraw your consent at any time from this list.